Renters Rights Act 2025- Phase 2 Updates (What this means for you!)
At Nationwide we understand with all the changes to the government and the new legislations coming in, it can be hard to stay up to date with everything, and know what information is relevant to you. But don’t panic, we’re here to help. In this blog we’ve put together the most important information you need to know about the PRD Database and the new PRS Landlord Ombudsman. Helping you answer the question of: ‘’What does this mean for me as a landlord/tenant?’’
Role out of the PRS Database
Within late 2026, the government will be rolling out a new Private Rented Sector (PRS) Database in England which is mandatory for all landlords of assured or regulated tenancies to register to. On this database, landlords will be prompted to provide the following information:
- Landlords contact details
- Property full address
- Property type
- Number of rooms in the property
- Number of residents in the property
- If the property is occupied or unoccupied
- Furnished type
- Gas safety information
- Electric safety completion
- EPC’s (Energy Performance Certificates)
More information on this can be viewed on the government website.
This database is therefore extremely important as it’s the first database which allows key information about rental properties and landlords to be easily accessed by letting agencies, landlords themselves, tenants and local authorities to ensure all details are verified before entering tenancy. Therefore, it not only protecting your future tenants understanding the property they will be renting, but also the credibility of your property going forward.
How do landlords register and can our letting agents register them on their behalf?
All landlords will need a ‘GOV.UK ONE Login’ to access this database and input the information we’ve listed above to register.
Regarding if our lettings staff can register our landlords for them, the short answer is no. Landlords much register themselves on the service, in order to obtain their landlord number, and begin their property registrations, which is their legal responsibility.
However, there’s some information we can complete on your behalf, if you instruct us through the site using an email address for Nationwide. More information about this process will be coming soon, as we finalise the details and the process we want to take within our lettings team. The information we can provide includes:
- Rent costs
- Furnishing type of the property
- Number of tenants
- Details about any HMO’s
- If any bills are included in the rent
- Gas safety certificates
- EICR or EIC’s
- EPC’s
Although we can provide this information on your behalf, as a landlord it’s still your prime responsibility to ensure all information is provided and is correct, as you are the owner of the property. This also applies for any changes that occur with the tenant, rent cost etc, as this information must be updated within 28 days of the change.
When will landlords need to register by?
This new database is scheduled to launch regionally across England starting from December 15th 2026, beginning in the West Midlands, and most importantly for us in the North West from 15th May 2027-14th August 2027. The following regions rollouts are also presented below:
| Region | Date of Opening | Date of Closure |
| West Midlands | 15th December 2026 | 14th March 2027 |
| East of England | 15th January 2027 | 14th April 2027 |
| East Midlands | 15th February 2027 | 14th May 2027 |
| South East | 15th March 2027 | 14th June 2027 |
| Yorkshire and Humber | 15th April 2027 | 14th July 2027 |
| North West | 15th May 2027 | 14th August 2027 |
| North East | 15th June 2027 | 14th September 2027 |
| London | 15th July 2027 | 14th October 2027 |
| South West | 15th August 2027 | 14th November 2027 |
Is there a registration fee?
Yes. Landlords will be expected to pay an annual registration fee of £65 per property you register, which you will have to renew each year. It’s important that all landlords do comply to this database, as otherwise you risk being fined.
Which rented properties need to be registered?
Currently, only properties that are currently under let, or are becoming let during the rollout period need to be registered under this database.
This will change in the future as the government rolls the public interface, which will then require the registration of any unoccupied properties before yourself or our lettings agency puts them on the rental market.
What is the PRS Landlord Ombudsman during Phase 2?
This scheme is expected to come into place in 2028 after the Database, and it’s a mandatory redress scheme that offers privately rented tenants an independent complaint process for when things go wrong.
In addition, this scheme will also provide training and guidance for landlords on dealing with complaints from tenants, to ensure all issues are dealt with quickly, fairly and respectfully. This Ombudsman scheme will also be mandatory for all PRS Landlords, and similarly to the database will be rolled out in 2 stages. However more information is needed from the government to provide stronger insights into this new scheme.
Summary
If all of that was a lot to take in here’s a quick summary of the key points you need to take away!
- Theres a new PRS Database which is rolling out by regions from December 15th 2026. With the North West roll out being 15th May 2027- 14th August 2027
- It is mandatory for all PRS Landlords to register
- Landlords need to input all key property information, safety certificates and contact details of themselves
- Theres a £65 fee per property you register, which will need renewing every year
- Only properties that are currently under let or will become under let by the roll out need to be registered at the moment.
- A new PRS Landlord Ombudsman will be implemented around 2028- including a new tenant complaints procedure, and training for landlords on complaints
Still unsure?
Do you currently manage your own rental portfolio & concerned how to navigate your way through all the changes, we can help you!